Monday, 6 January 2014

Zappos' Culture


As a Headhunter, I am secretly delighted when I'm unable to recruit talent away from certain companies due to a strong culture and happy environment they've created to retain their leaders.  A company's Culture is critical for success especially in a challenging environment where the talent pool is shallow, and recruiting and retaining leaders is essential.  

Tony Hsieh of Zappos is one of the most successful leaders known for creating a winning culture and the writer of Delivering Happiness: A Path to Profits, Passion and Purpose.  

In a recent Success Magazine Audio (January 2014), Tony shared the value of creating a culture that breeds happiness for employees, which in turn, increases productivity.  His idea of  "Work Life Integration" is making the workplace a fun and positive environment "because at the end of the day it's just life!"  While most other companies preach "Work Life Balance" which insinuates that work is not as enjoyable as life.  

Here are three ideas Tony shared:

1) Personal Relationships where employees are friends and not just co-workers.  In this environment, employees have a higher level of trust, they do favors for each other and are more supportive of one another.

2) Life Coaches are available to anyone in the company for personal and professional goals including financial and weight loss.  This goes back to Work Life Integration at a high level.

3) Super Power is being open to learning something new from everyone you talk to, that is, identifying that person's Super Power.

Whether you are a small or big business, create a company culture that focuses on each team member and remember that top talent is interviewing you as much as you are interviewing them.

Hope you take this to heart!

Bonus: Top 10 Companies Doing the Most to Make their Employees Happy







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