Toronto is an impressive city especially driving into the downtown core with its expansive skyline of skyscrapers, condos and sports facilities. Visitors always remark on the vast number of cranes that are busied with construction projects reminiscent to major cities in China, Korea and UAE. We have world-class hotels, restaurants and entertainment yet they are not busy for the majority of the year. Torontonians like to hibernate from January to March and disappear to cottage country from May 24 to Labour Day.
So what will it take for Toronto to become a world-class city? The answer is Service.
For starters, a public transit system that is dependable so you'd feel comfortable leaving your car home, a far more efficient highway system, teamed with cabs that are more affordable and airports that connect to the city more conveniently. Then a caring service culture in every business so we never stay away for too long.
In a city that is winter seven months of the year, we need more warmth.
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