
Watch video first: http://youtu.be/IIzRHlxXgzY
I loved watching Grover the Waiter on Sesame Street as a child and it still makes me laugh today.
As this blog is about outstanding service, I realize now that Grover does not apply - as much as I wanted him to be the mascot - but I enjoy the witty customer-server dynamic portrayed.
While not listening to a customer's order is problematic, bringing two strings of spaghetti carbonara from Chef Alfredo is ludicrous, or being out of everything on the menu aside from milk - which can be served in every vessel (dish, spoon, pocket, doggie bag) but not in a glass - is laughable, the underlining theme of each skit was Grover making an overwhelming effort to please his regular.
Oddly, we've all dealt with a waiter's memory to varying degrees but watching this is really funny.
On a side note: clearly Grover was a favourite with the BOH team as he always got his orders fulfilled incredibly fast and the Chef was never put out with all his errors - can you imagine the food cost in that restaurant!
It's Saturday, go eat brunch and dinner at your local restaurant and just have fun!
Love this post Leslie! Pls e-mail me when you have a moment ... it's about wine ;)
ReplyDeleteCheers,
Natalie
Hello Natalie, I just recv'd your comment now, I am so sorry!
DeleteMy cell is 416-879-5575 or email is leslie@lwjobs.com, let me know if it's not too late to talk.
I am so thrilled you read my blog, I am a fan of yours.
Look forward to your reply - thank you,
Les Ng