When you read Stephane Mouttet's Linkedin profile, it would not surprise you that he is a remarkable concierge at Shangri-La Vancouver. As a long-time member of Les Clefs d'Or Canada, educated by International Concierge Institute Paris, served one-year of military school and performed over twenty-years of concierge service at luxury hotels, Stephane has surpassed 10,000 hours awhile ago.
When Stephane comes around his desk to greet you in the Shangri-La lobby, whether entering or leaving the hotel, you'll feel the presence of a passionate, highly skilled and ready to be-of-service individual. His warmth and broad smile overshadows his six-foot-three frame, crisp white shirt and tie, long captain's overcoat, decorated with golden keys of the city. Stephane's steadfast attention never gets tired by any hotel guests.
How often does a concierge walk you to the busiest/most celebrated restaurant in Vancouver on a Friday night just to ensure you receive VIP treatment?
Thank you Stephane for your attention, you make everyone feel special.
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