The Lumineers

To round out our Portland trip, The Lumineers played at an old hockey arena downtown. Headlining to a crowd of six thousand, you quickly recognize after hearing the opening acts that the difference between good and great is clearly obvious.

Each "Lumineer" is wildly talented and capable of playing multiple instruments. They take turns in showcasing their unique skill and together they create an uplifting live show. "Whole is greater than the sum of its parts" is even more rewarding when every band member is highly and equally creative. They raise each other's talent by holding a high standard for the group and only accepting the best from each other.

What if a restaurant was composed of highly skilled and equally talented members on a team where the Sous Chef, Bar Manager, Sommelier and Dining Room Manager were cross-trained and could switch roles at any given time? They'd hold each other accountable to constantly raise their individual skill level and create a high-positive work environment.

Be grateful for people who spend money to experience your talent, reward them by providing the best product/service possible and exceed their expectation at every chance because you only have one opportunity to make an indelible impression.

Bravo The Lumineers, you've made me a fan.