You know the talent pool is shallow, recruiting top industry leaders is difficult even in the best of times. Leading your leader is a critical skill to possess as an Owner or Executive. Invest your time daily in your leadership team, in turn they will invest their time in leading others. This is how you multiply talent internally.
As John Maxwell says, managers find the answer, while leaders ask the right questions.
When your leader resigns, it is typically because you failed them. Start asking the right questions so you can learn how to retain them.
These are the top three most essential need for hospitality leaders:
1) Certainty - stable and structured environment
2) Recognition - feeling supported, strong and capable
3) Growth - learning and advancement
How will you change your approach to retaining leaders?
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