Wednesday, 1 May 2013

Two-way relationship


This is a picture of our magnolia tree in front of the house, a wedding gift four years ago. Every year it blooms in April only lasting up to one week giving the most beautiful flowers and aroma. It also stops neighbors walking by who admire our gift, making this plant an architectural enhancement to our property.

In this instance, we understand and take responsibility for this relationship between ourselves and our neighbors. We don't always witness others appreciating our tree but we know it is making a positive impact.

When we dine at a restaurant or get into a cab, we must understand this is a two-way relationship where we need to take 100% responsibility of our actions for success. Do you think that when we interact with the server or hostess we need to be nice first if we expect them to be nice to us? Are you the same person who expects co-workers/employees to say hello to you first in the morning instead of you having the coffee ready for them on a rainy day?

Scientifically, it is not possible for you to smile at someone and for them not to smile back. My mentor told me that whatever you want in life you must give first.

Try it, I promise the whole server/customer dynamic will be much more rewarding.

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