Saturday, 10 August 2013

Moxy

During a quick bite at Moxies Yorkdale on a Friday afternoon, I met Aaron who is a Supervisor working behind the bar. 

He understands how to build relationship with guests, provide remarkable service & truly enjoy his job, that's his moxy.

When he noticed my uneaten soup, Aaron suggested to bring me a salad instead.  After declining several replacement options, he explained that his persistence was out of caring not protocol. 

I wish I could order a side of care at each meal.  Why don't more servers dare to care? 

Great job Aaron, I'm grateful for your excellent service.

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